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Social Responsibility
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Compass
Group 360
Everything we’re doing to
meet our responsibility as a world class company is branded Compass Group 360°.
As our tagline says, it is about everyone, everyday, everywhere doing their part
to help save our resources, communities and environment by providing our
associates and our guests with opportunity for a healthy diet and lifestyle, and
doing the right thing in our working lives.
Compass Group, which
includes Chartwells, is proud to lead the foodservice industry with
groundbreaking policies that champion local farmers and fair trade; reduce the
use of antibiotics in chicken and pork; strengthen healthy oceans through use of
sustainable seafood; and promote farm animal welfare through 100 percent use of
cage free shell eggs.
For more information on
Compass Group 360, please
click here.
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STEPS Renewable Packaging
Description: The Steps Renewable Packaging program
addresses a fast-growing movement away from petroleum based packaging and offers
our customers products made from plant-based, renewable materials that also
offer more recovery options to help reduce waste.
Result:
We offer a line of corn-based disposables made from renewable resources for our
cold-holding, clear plastic packaging. We replaced all straws, paper cups and
soup containers with those made from renewable sources.
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Trayless
Description:
The media has been filled with reports of a growing food crisis throughout the
world. The World Bank recently announced that 33 countries are facing food
crises.
We are doing our part to help resolve this growing problem. One initiative we
have successfully implemented is Trayless. This program is designed to help
eliminate waste. This includes food and energy waste. By removing trays,
customers are less likely to take more food than they need, reducing the amount
of food that ends up in landfills while curbing energy used to produce and
distribute those goods. Plus, energy and water is also saved by reducing the
amount of dishwasher time needed.
The goal of this program is to:
• Address the global food crisis
• Increase awareness about food waste
• Help reduce the University’s carbon footprint
• Promote overall healthier eating habits.
Result:
Saved each Trayless day:
Gallons of (Hot) Water: 193
Oz. of solid food waste per person: 2.71618
Cost of chemical savings per day: $21.13
Savings cost of utilities every trayless day: $28.17 |
Project
Clean Plate

Description:
Project Clean Plate is a Chartwells program that provides awareness to
international hunger and helps students focuses globally and act locally to
combat hunger, reduce waste, save energy and initiate real change. It is
designed to reduce overall food waste in all-you-can-eat campus dining
operation.
Project: Clean Plate begins by randomly monitoring plates at the tray disposal
area during select meal periods. Results are gathered and communicated back to
the students. It is our hope that students are surprised by how much food is
wasted and begin a commitment to real change. We feel that this is a grass-roots
effort to reduce food waste at the consumer level in order to negate global food
shortages.
Result:
We offer a line of corn-based disposables made from renewable resources for our
cold-holding, clear plastic packaging. We replaced all straws, paper cups and
soup containers with those made from renewable sources. |
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Project
Green Thumb
Description:
Chartwells’ recycling program teaches students, faculty and staff to dispose of
recyclables in appropriate receptacles to better the environment, give back to
the community and educates customers on the importance of recycling. This
program specifically focuses on Chartwells generated waste on campus and
includes the recycling of plastic bottles and cardboard.
Result:
2 tons of waste annually is prepared for
recycling (95% of all materials recycled on campus)
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Zero Trans Fat
In keeping with the 2005
Dietary Guidelines for Americans and the American Medical Association
Recommendations to minimize trans-fat consumption, Compass Group (which includes
Chartwells) has taken a proactive position to reduce trans-fat in our cafes and
has made the following changes.
Cooking & Fryer Oil -
Switched to using non-hydrogenated, trans-fat free canola oil and olive oil for
cooking and frying. Though we cannot
entirely eliminate trans-fats from our food (as they occur naturally in small
amounts in dairy, meat and poultry and is also created when oil is heated, or
when exposed to air) we are now using trans-fat free oils that significantly
reduces the amount of trans-fats in any fried food we serve.
Fried Foods - From a
nutrition perspective, we do not encourage eating fried food in general.
However, we do provide fried food choices as requested by many of our clients
and customers, but we are doing so in the most responsible manner by using only
trans-fat free oils.
Through
our Balanced Choices health and wellness program, Chartwells continues to
encourage practices that promote nutritional education and healthy eating, and
is committed to the fight against the use of products that contain trans-fats.
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Purchasing of Antibiotic Free Meat
and Poultry
Description: Chartwells
has adopted a policy that shifts the company's seafood purchases away from
threatened fish species and toward sustainably sourced supplies recommended by
The Monterey Bay Aquarium's Seafood Watch program. We believe in the importance
of contributing to and protecting our environment, and we are strongly committed
to developing policies that support sustainability . Seafood Watch publishes
lists of seafood that are best choices, good alternatives and species to avoid.
In doing so, the program works to transform seafood markets in ways that create
incentives for sustainable fishing and aquaculture practices. http://www.seafoodwatch.org.
Under the
new policy Chartwells attempts to:
• Has
replaced Atlantic cod, a species which leading conservationists have recommended
consumers to avoid, with more the environmentally sound Pacific cod, Pollock and
other alternatives.
• Plans to seek ways to decrease its use of shrimp and salmon that are farmed in
an unsustainable manner. These two species are extremely popular with consumers
but are of concern to environmentalists.
• Will eliminate all other 'Avoid' species from the Monterey Bay Aquarium's
Seafood Watch list, and increase its use of 'Best Choices.'
Result:
All fish served on in our retail and
residential locations currently meat our guidelines for sustainable seafood. At
Towers Café, we served Arctic Char (Monterey Bay Aquarium's Seafood Watch Best
Choice) and a shrimp ceviche made with locally harvest shrimp. |
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Chartwells Fights to Protect
Threatened Fish Supply

Description: Chartwells
has adopted a policy that shifts the company's seafood purchases away from
threatened fish species and toward sustainably sourced supplies recommended by
The Monterey Bay Aquarium's Seafood Watch program. We believe in the importance
of contributing to and protecting our environment, and we are strongly committed
to developing policies that support sustainability . Seafood Watch publishes
lists of seafood that are best choices, good alternatives and species to avoid.
In doing so, the program works to transform seafood markets in ways that create
incentives for sustainable fishing and aquaculture practices. http://www.seafoodwatch.org.
Under the
new policy Chartwells attempts to:
• Has
replaced Atlantic cod, a species which leading conservationists have recommended
consumers to avoid, with more the environmentally sound Pacific cod, Pollock and
other alternatives.
• Plans to seek ways to decrease its use of shrimp and salmon that are farmed in
an unsustainable manner. These two species are extremely popular with consumers
but are of concern to environmentalists.
• Will eliminate all other 'Avoid' species from the Monterey Bay Aquarium's
Seafood Watch list, and increase its use of 'Best Choices.'
Result:
All fish served on in our retail and
residential locations currently meat our guidelines for sustainable seafood. At
Towers Café, we served Arctic Char (Monterey Bay Aquarium's Seafood Watch Best
Choice) and a shrimp ceviche made with locally harvest shrimp.
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Trim Trax
Description: Trim Trax is back-of-the house program
designed specifically by our corporate team to measure, track and reduce food
waste at the unit level. It is applicable to all operating units.
By making waste more visible and attaching a financial value, this
program is successful in reducing waste and help offset rising food costs.
Result:
Was successful in reducing waste in its first year. During the Spring ’09
semester, we reduced waste by approximately 20,000 quarts. (Figure based on
trending patterns. We take the waste from the first month we measure and
extrapolate an estimate for semester waste. We then compare this figure to our
actually measured waste for the spring semester.)
Trim
Trax is now fully operational in all locations on campus. |
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Cage Free Eggs
Description: We
implementing a cage-free shell egg policy that requires that adhere to the
standards of the third-party auditing organization Humane Farm Animal Care.
Facts
• U.S.
factory farms confine about 280 million hens in barren battery cages that are so
small, they can’t even spread their wings. Each bird has less space than a
single sheet of paper on which to live.
• There is a
snowballing national movement against battery cages. Wolfgang Puck and Ben &
Jerry’s are ending their use of cage eggs. Burger King, Carl’s Jr. and Hardees
have begun using cage-free eggs. Several grocery chains, including Whole Foods
Market and Wild Oats Natural Marketplace, have stopped selling cage eggs.
• While
cage-free does not mean cruelty-free, cage-free hens generally have 250-300
percent more space per bird and are able to engage in more of their natural
behaviors than are caged hens. Cage-free hens may not be able to go outside, but
they are able to walk, spread their wings, and lay their eggs in nests—all
behaviors permanently denied to hens confined in battery cages.
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Philantrhopic Flex
Chartwells
and Southeast Missouri State Students teamed up to fill the appetites and warm
the spirit of those less fortunate during the Holiday Season. Students were
presented with a new option called Philanthropic Flex that allowed those with a
meal plan to donate flex dollars to purchase meals for the Salvation Army and
Safe House For Women, Inc. In its first semester of existence, the program was a
huge success, providing more than 3,000 meals for area residents utilizing those
organizations.
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Locally Grown
Description: Chartwells
at Southeast Missouri State University is partners with and supports local
farmers by promoting local produce and creating awareness of the many health
benefits of eating well and buying local.
Result:
Seasonality is a challenge, but does not stop us from promoting locally grown
products.
As part of their commitment towards
sustainability, Chartwells hosted a “It Takes You – Eat Local” Theme Meal in
September. At Hearthstone Ovens, we featured an entire menu composed of locally
grown items. Products were sourced from at least 5 different area farms.
One of the
most interesting “local” menus might be the Missouri Ag Extension dinner. Not
only were local products used, but we were able to include some locally grown
seafood as well. Part of the hors d'oeuvres consisted of bacon wrapped shrimp,
farm raised just outside Chaffee.
Earlier this
year we engineered the Rotary Scholarship Dinner menu with nothing but Missouri
grown ingredients, or ingredients that would be available at some point during
the year.
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Fair Trade Coffee
Description:
Many
farmers around the world receive market payments that are lower than the costs
of production, forcing them into a cycle of poverty and debt. Often times
farmers compesate by growing more coffee. As a result, jungles are clear cut to
make room for more coffee trees. Fair Trade works to correct these imbalances by
guaranteeing a minimum wage for small producers' harvests and by encouraging
sustainable cultivation methods.
Result:
With our selected partners for coffee,
Starbucks, Seattle's Best & Pura Vida Coffee, we have been able to help promote
fair trade coffee in our colleges & throughout the world.
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More on Compass
Group Social Responsibility
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